At IBSA we believe owners and managers should have a holiday.

We find however that many people at this level find it hard to take holidays because they have no staff available to them who can run the business while they are away.

Peter Murdock is an experienced Executive Manager, with a strong financial background. When Peter takes on a relieving position he talks with the business owners / managers to determine what they want and tailors his services to suit their own particular requirements.

To tailor these services Peter develops, with the owners / managers, a set of guidelines including:

• How he will relate to the staff.
• Stock purchasing levels he will operate with, if necessary.
• How he will control the finances.
• What level of client contact he will maintain as a manager.
• What level of contact to maintain with owner/manager while they are on holidays.
• What level of involvement in any ongoing marketing campaigns.
• How he will ensure your companies philosophy and values will be maintained in your absence.
• What level of extra responsibility selected staff members will be given.
• Any other factors / limitations owners / managers are comfortable with.

All businesses have systems of one description or another.

Whether they meet the current needs of the business or are efficient will directly affect the bottom line of your business.

If they don’t meet your needs as your business currently stand, staff will be managing to shore up the process but can waste valuable time in doing so. Time that would be better off selling, invoicing or collecting money.

We are talking here not about computer systems but all business systems. Those things that you do to sell products, distribute them, meet claims, pay bills, authorize purchases, collect money and control your business. Computer systems are a part of this but too often business systems and how a business operates are structured around those computer systems.

The trick is to have computers work for you for a change and to adapt them as much as possible to fit the unique way your business operates. Its no good having all the technical bells and whistles that some programs offer if it slows down your sales at the busiest times. It’s far better to have what you need and keep customers happy and coming back. Make their sales experience a pleasant one.

Peter can help you review and if necessary restructure your complete business systems to suit your unique business.

From time to time every business has a one off special project that has to be accomplished for the business to progress and shine.

One of the biggest issues for many businesses is finding the resources and people to manage and complete the project.

Peter Murdock will provide that personalised Executive Management service for your project that it deserves.

He can assist with:

• The project specification.
• Mapping out the necessary steps to completing the project.
• Managing the resources necessary for the project.
• Identifying the realistic timeline for the project.
• Managing the project on a day to day basis.

Henry Ford.